Payment Policy

Thank you for shopping at Cinderelia, your destination for exquisite jewelry pieces. Please review our payment policy outlined below:

Accepted Payment Methods: We accept payments through the following methods:

    • Credit cards (Visa, MasterCard, American Express, Discover)
    • Debit cards
    • PayPal
    • Bank transfers (For wholesale orders only)

    Currency: All transactions on Cinderelia are processed in United States Dollars (USD). If you are making a purchase from outside the United States, your bank may apply additional currency conversion fees.

    Payment Security: Your payment security is paramount to us. We utilize encrypted SSL technology to ensure that your payment information remains secure and confidential during transmission.

    Order Confirmation: Upon successful completion of your payment, you will receive an order confirmation email detailing the items purchased, total amount charged, and shipping information. Please keep this email for your records.

    Payment Verification: In certain cases, we may need to verify your payment details before processing your order. This is a standard procedure to prevent fraudulent transactions and protect our customers.

    Payment Errors: If you encounter any errors during the payment process, please contact our customer support team immediately for assistance. We are here to help resolve any issues and ensure a smooth shopping experience for you.

    Sales Tax: Sales tax will be applied to orders based on the applicable tax laws of your shipping address.

    Payment Disputes: In the event of a payment dispute or chargeback, please reach out to our customer support team first to resolve the issue. Chargebacks initiated without prior communication may result in additional fees or suspension of account privileges.

    Policy Updates: Cinderelia reserves the right to update or modify this payment policy at any time without prior notice. Please check this page periodically for any changes.

    By making a purchase on Cinderelia, you agree to adhere to the terms and conditions outlined in this payment policy. If you have any questions or concerns regarding payments, please don't hesitate to contact us.

    Thank you for choosing Cinderelia for your jewelry needs!