Payment Policy
At Gemi Glitz, we strive to provide a secure, convenient, and transparent payment experience for all our customers. Your trust and satisfaction are our top priorities. Below is our payment policy to ensure a seamless shopping experience.
Accepted Payment Methods
We accept a variety of payment methods to suit your preferences:
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Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card will be charged at the time of purchase.
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Digital Wallets: For added convenience, we accept payments via Apple Pay and Google Pay.
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PayPal: You can securely pay using your PayPal account.
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Bank Transfer: For customers who prefer bank transfers, please contact our customer support team for details.
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Other Options: We may offer additional payment methods during promotions or special events.
Security and Privacy
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Secure Transactions: All payment transactions on our website are processed through a secure, encrypted connection (SSL) to protect your financial information.
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Data Privacy: We never share your payment details with third parties. Your information is stored securely and used solely for processing your order.
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Fraud Protection: We have measures in place to detect and prevent fraudulent transactions. If we suspect any unusual activity, we may contact you for verification.
Payment Processing and Order Confirmation
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Immediate Processing: Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.
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Order Fulfillment: We will begin processing your order immediately. Orders are typically shipped within 1-3 business days, depending on the product availability.
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Payment Issues: If there are any issues with your payment, we will notify you via email. Please ensure your payment details are correct to avoid delays.
Refunds and Chargebacks
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Refunds: If you are eligible for a refund, it will be processed to the original payment method within 7-10 business days. The refund may take additional time to reflect in your account, depending on your bank's processing time.
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Chargebacks: We strongly discourage initiating a chargeback without first contacting our customer support team. Chargebacks can result in additional fees and delays in resolving the issue. If you have any concerns about your order, please reach out to us directly.
Contact Us
If you have any questions about our payment methods, need assistance with a transaction, or encounter any issues, please contact our customer support team at jadorecalen@gmail.com or through our website's contact form. We are here to help!
Thank you for choosing Gemi Glitz. We appreciate your trust and look forward to providing you with a safe and enjoyable shopping experience.
SEEKROAD LIMITED
Hollywood Commercial Center, 610 Nathan Road, Room 1318-19, Mong Kok,
Kowloon Hong Kong SAR
Email:info@gemiglitz.com
Phone: +852 68494416
Best regards,
The Gemi Glitz Team
The Gemi Glitz Team